Reminder for Customers

Obligation of Vapers

Vaping is now recognized as a legitimate quitting aid by Australia’s peak GP organisation.Vaping is also approved by Australian medical specialists and psychiatrists. Under Australian law, vapers are required to possess a nicotine prescription from a registered medical practitioner.

Necessity for Vaping Products with Prescription

Please note that it is illegal in Australia to buy, possess or use liquid nicotine for vaping without a prescription from a registered Australian medical practitioner.

However, you can legally import nicotine from overseas to help you quit or reduce smoking under the Therapeutic Goods Administration (TGA) Personal Importation Scheme.

Approaches to Get Your Prescription

Prior to ordering, please ensure that you have a prescription from a registered Australian doctor as required by law. Here we list 3 options for you to have a reference:

How to Upload Your Prescription in RELXNOW

In view of compliance, please do upload your prescription in the account center:

  1. Log into your RELXNOW account;
  2. Go to 'My Order' under your name in the header;
  3. Choose 'Account Info' in the left-side panel;
  4. Slide to find the prescription uploading section;
  5. Upload your prescription (Size < 5M, Format for JPG/PNG/JPEG)

Contact Us

For further questions, please contact us:

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